Luzi AM, Colucci A, Gallo P, De Mei B, Mastrobattista L, De Santis M, et al. The Communicative-Relational Operating Model of the Italian National Institute of Health for an Effective Telephone Intervention in Public Health, Structured on Basic Counselling Skills. Ann Ig [Internet]. 2025 Aug. 4 [cited 2025 Oct. 8];35(4):379-402. Available from: https://mail.mattioli1885journals.com/index.php/annali-igiene/article/view/17631